Effective Date: 05/04/2025
At concretecrackinjections.ca, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, home or business address, and other contact details when you fill out our forms or contact us directly.
- Usage Data: Browser type, IP address, pages visited, time spent on the site, and other technical data collected via cookies and analytics tools.
- Project Information: Details about your property or concrete service requirements when you request a quote or schedule a service.
2. How We Use Your Information
We use the collected data for purposes including:
- Providing and managing our concrete repair and resurfacing services
- Responding to inquiries, quote requests, and appointment bookings
- Sending service-related communications and updates
- Improving our website functionality and user experience
- Maintaining internal records and invoicing
- Marketing our services (with your consent)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Our employees and trusted service partners, strictly for completing your service
- Legal or regulatory authorities if required by law
- Third-party service providers who help us operate our website or manage communications (e.g., website hosting, email platforms)
All third parties are obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect site usage data. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.